NLP OF California LLC
Last Updated: March 12, 2026

NLP OF California LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application (the “App”).

This Privacy Policy applies only to our App. It does not apply to our main website, nlpca.com, or to any other websites, services, or platforms unless they specifically link to this Privacy Policy.

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last Updated” date above and, where appropriate, provide additional notice in the App.

1. Who We Are

Company Name: NLP OF California LLC
Business Operations: California
Registered Entity: Wyoming LLC
Website: nlpca.com
Email: [email protected]
Phone: +1-408-340-9250

2. Information We Collect

We may collect the following categories of information through the App:

A. Information You Provide to Us

When you use the App, contact us, create an account, request support, join a program, or otherwise interact with us, we may collect information such as:

Name

Email address

Phone number

Account login information

Profile information you choose to provide

Messages, questions, or other information you send to us

B. Information Collected Automatically

When you use the App, we may automatically collect certain technical and usage information, such as:

Device type

Operating system

App version

IP address

Unique device identifiers

Crash data and diagnostics

Log data

General usage activity within the App

C. Information From Third Parties

We may receive information from third-party service providers that help us operate the App, such as:

App hosting providers

Analytics providers

Authentication or login providers

Customer support tools

Notification or messaging service providers

We only collect information reasonably necessary to operate, maintain, improve, and support the App.

3. How We Use Information

We may use your information to:

Provide, operate, and maintain the App

Create and manage user accounts

Deliver App content and features

Respond to questions, support requests, and customer service inquiries

Send important service-related communications

Improve App performance, usability, and security

Monitor bugs, crashes, and technical issues

Protect against fraud, misuse, and unauthorized access

Comply with legal obligations

Enforce our terms, policies, and legal rights

Because we do not sell products or services inside the App, we do not use your personal information to process in-app purchases or fulfill ecommerce transactions through the App.

4. How We Share Information

We do not sell your personal information for money.

We may share information in the following limited circumstances:

A. Service Providers

We may share information with trusted third-party vendors who help us operate the App, such as providers for hosting, analytics, communications, customer support, security, or technical infrastructure. These providers may access personal information only as needed to perform services for us and are expected to protect it.

B. Legal Compliance and Protection

We may disclose information if required to do so by law, subpoena, court order, or other valid legal process, or if we believe disclosure is necessary to:

Comply with applicable law

Protect our rights or property

Protect the safety of users or others

Detect, prevent, or address fraud, security, or technical issues

C. Business Transfers

If we are involved in a merger, acquisition, reorganization, asset sale, or similar transaction, your information may be transferred as part of that transaction, subject to applicable law.

D. With Your Direction or Consent

We may share information where you specifically request it or clearly consent to it.

5. Analytics, Cookies, and Similar Technologies

The App may use analytics tools and similar technologies to understand usage, improve performance, troubleshoot issues, and enhance user experience.

These tools may collect technical information such as device identifiers, usage behavior, and crash data. We do not use this information to sell products in the App, and we do not sell personal information collected through the App.

If your device or operating system allows you to control permissions or tracking preferences, you may manage those settings directly on your device.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing and supporting the App

Maintaining business and technical records

Resolving disputes

Enforcing our agreements

Complying with legal, tax, accounting, or regulatory obligations

We may retain de-identified or aggregated information for analytics, research, and improvement purposes where permitted by law.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. For that reason, we cannot guarantee absolute security.

If you believe your interaction with the App is no longer secure, please contact us immediately at [email protected].

8. Children’s Privacy

Our App is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the App. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information. COPPA specifically protects children under 13 in the United States.

If you believe a child under 13 has provided personal information through the App, please contact us at [email protected].

9. Third-Party Services and Links

The App may contain links to third-party websites, platforms, tools, or services, or may integrate with third-party technologies. We are not responsible for the privacy, security, or data practices of those third parties.

Any information you provide to a third-party service is governed by that third party’s own privacy policy, not this one.

10. Your Privacy Rights

Depending on where you live, you may have privacy rights regarding your personal information, including the right to request:

Access to the personal information we hold about you

Correction of inaccurate personal information

Deletion of personal information, subject to legal exceptions

Information about how your personal information is used or disclosed

Opt-out of certain types of data use, where applicable

California residents may have rights under the California Consumer Privacy Act, and California’s updated regulations became effective January 1, 2026. Residents of some other states may also have rights under their own privacy laws.

To submit a privacy request, contact us at:

Email: [email protected]
Phone: +1-408-340-9250

We may need to verify your identity before responding to certain requests.

11. California Privacy Notice

If you are a California resident, California law may provide you with specific rights regarding your personal information, including rights to know, access, correct, and delete certain information, subject to exceptions. California residents may also have the right to request information about categories of personal information collected, disclosed for business purposes, and the purposes for which that information is used. The CCPA provides California consumers with these rights, subject to applicability thresholds and exceptions.

We do not sell personal information for monetary consideration.

If applicable law requires us to honor additional privacy choices, we will do so in accordance with that law.

12. International Users

If you use the App from outside the United States, please note that your information may be processed and stored in the United States or other countries where our service providers operate.

By using the App, you understand that your information may be transferred to and processed in countries that may have data protection laws different from those in your jurisdiction.

13. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. When we do, we will post the updated version within the App or otherwise make it available to users and revise the “Last Updated” date above.

Your continued use of the App after any update means you accept the revised Privacy Policy, to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

NLP OF California LLC
Website: nlpca.com
Email: [email protected]
Phone: +1-408-340-9250